Austin Subaru
How the top Subaru store supercharges customer retention and service revenue with Kenect AI
Full Bays. Less Effort.
Top dealers are using AI to automate their service lane.
About Austin Subaru
Austin Subaru, part of Continental Automotive Group (CAG), is a top-performing dealership in Austin, Texas. With over 60 years of service to the community, Austin Subaru continues to excel by offering a high level of personalized care to all its customers. The dealership has over 180 employees, including 53 technicians, and services 100+ cars per day. Cody Penna, General Manager of Austin Subaru, has been with CAG for 13 years, progressing through various roles before taking on his current position in 2024.
“Imagine having a busy team, but still finding it hard to keep up with all the customer communication. The challenge was finding a way to stay connected and keep the service department running efficiently without burning out our staff.”
— Cody Penna, GM, Austin Subaru
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