Customer Engagement AI
Empower service advisors with the tools they need to manage appointments, track repair orders, and engage customers for the long haul.
Customer Engagement AI Features
Kenect’s Customer Engagement Hub supplements your fixed ops team, empowering service advisors to grow repeat business and revenue with personalized engagement and a comprehensive view of interactions.
Automated Appointment Management
Increase service lane volume with automatic status updates, appointment reminders, and missed appointment reminders – powered by AI.
Opt-in/Opt-Out Tracking
Keep your dealership compliant and safe by managing opt-in/opt-out statuses and ensure that your team is communicating the way customers prefer.
Modern Payments
Give customers secure, fast, and convenient ways to pay with mobile payments, text-to-pay, and pay-over-time to improve cash flow and operational efficiency.
The Real Results of AI
increase in service center revenue per month
closer ROI penetration
of calls handled without employee intervention
of recall communication handled by AI
“We are leading our district in completed recalls and it is all because of Kenect.”
Managed Reputation Can Help Your Dealership
Stop wasting your valuable time responding to reviews all day and fighting with Google. Or, forgetting about it and never responding at all. Let us do the hard work
