Webinars for Kenect customers

The gap between a first visit and a second one is where service revenue is won or lost — and for most stores, it's being left to chance.

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The gap between a first visit and a second one is where service revenue is won or lost — and for most stores, it's being left to chance.

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In this session, we’ll break down five proven campaigns that top RV, marine, powersports, and equipment dealers are using to capture more of the opportunities they already have.

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From declined service follow-ups to maintenance reminders and recall outreach, you’ll see real examples of what to send, when to send it, and how to automate it without adding more work for your team.

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The vehicle sale isn’t the finish line — it’s the starting point. The most profitable dealerships have a clear lifecycle strategy that moves customers from purchase to first service visit, from routine maintenance to long-term retention, and from inactive to reactivated.

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In specialty industries, the first purchase is often just the beginning of a multi-year ownership journey. The real opportunity lies in service, seasonal maintenance, upgrades, parts, and future trade-ins — but only if customers stay connected to your dealership.

We break down how specialty dealers can successfully introduce AI across sales, service, and fixed ops—without disrupting daily operations. You’ll learn how to manage change, train teams by role, and build workflows where AI supports advisors and staff rather than replacing them.

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We break down how auto dealers can successfully introduce AI across sales, service, and fixed ops—without disrupting daily operations. You’ll learn how to manage change, train teams by role, and build workflows where AI supports advisors and staff rather than replacing them.

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Campaigns inside Kenect—manual or automated—are one of the most effective ways for specialty dealers to generate more reviews, repeat visits, and service revenue. But many teams aren’t using them consistently, especially those without a system integration.

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Campaigns inside Kenect—manual or automated—are one of the easiest ways for dealerships to increase reviews, improve CSI, and drive more service revenue. But many stores aren’t using them consistently, and some aren’t using them at all. 

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We'll walk through real texting, automation, and AI voice scenarios that help RV, marine, powersports, trailer, and equipment dealers reduce phone pressure, manage long repair timelines, coordinate pickup/drop-off, and update customers proactively.

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We break down real texting, automation, and AI voice scenarios that top GMs use to reduce missed calls, speed up service updates, improve response times, resolve issues quickly, and ensure customers experience a smooth journey from the first touch to final RO.

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The most successful dealerships aren’t just focused on one sale. They build relationships that lead to repeat business, service opportunities, and strong referral networks.

Your service department isn’t just about repairs — it’s a reflection of your dealership’s brand. Poor communication can lead to missed appointments, frustrated customers, and a damaged reputation. But with the right tools, you can turn service interactions into your strongest asset.

You’ll see how AI-powered automation helps fill calendars, reduce manual work, and elevate the customer experience — all in under 30 minutes.

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AI isn’t just a buzzword—it’s delivering measurable results for dealerships today. In this customer-exclusive video, we’ll show you how dealers are using Kenect’s AI tools to streamline service operations, improve customer communication, and grow revenue—fast.

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Join us for a customer-exclusive walkthrough of Kenect Service AI, including Voice AI and Engage AI. This webinar will showcase how dealerships are using automation to eliminate busy work, answer every call 24/7, and turn missed appointments into real revenue.

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