Generate Google Reviews
Generating Google reviews is absolutely vital to ranking highly on Google. Of course other review sites are important–especially for auto dealers–but Google is the most important, because both the quality and quantity of Google reviews impact your rankings.
How Kenect Helps Dealerships Generate More Google Reviews
The world of Google reviews can be very frustrating. Generating more reviews takes the right technology, the right strategy and aggressive action.
Texting Produces More Reviews
Many dealers attempt to get more Google reviews by emailing and asking the customer to leave them a review. This only works about 2% of the time. On the other hand, when a dealership uses Kenect to text a review request, they get reviews between 35% and 58% of the time.
Reputation Management for Dealerships
When we say that Kenect is an end-to-end reputation management platform, we mean it. Dealers double or triple reviews in the first 90 days. They can also automate review requests with DMS triggers, reply to reviews in the Kenect platform, and even work with our Managed Reputation team to dispute negative reviews.
Review Replies, Review Analytics, All Within Kenect
Replying to reviews can be done easily within Kenect. You can also see reports and trends on your review requests, the reviews themselves, star ratings, and Google ranking impact all within the reviews dashboard within Kenect.
“We have a lot more reviews. Kenect has worked extremely well to generate a steady stream of 5 star reviews.”
Features That Help Generate More Google Reviews
Kenect is built for dealerships to generate more Google reviews, manage reputation and reply to reviews.
Text Review Requests
Texting is 35x more effective than email at gathering Google reviews. Customers can leave reviews almost instantly with a simple text generated by Kenect.
Automated Review Requests
Deep DMS integrations allow automated texts to trigger when certain Events or Statuses change within your systems. Request reviews automatically.
Mass Review Requests
Have customers that have never been asked to leave a review? Kenect allows you to send a review request to hundreds of customers at a time.
Managed Disputes
Stop wasting hundreds of hours dealing with Google. Our team of experts can get 55% of negative reviews removed by Google. No joke.
Managed Reviews
You can reply to reviews directly within Kenect, or we can reply to them for you. It takes time and effort to reply to each one.
Reviews Dashboard
See every trend, result and metric that you could possibly imagine related to Google reviews from your custom, real-time reviews dashboard.
See How Dealers Generate More Reviews with Kenect
See why more than 10,000 dealerships use Kenect as their reputation management platform.
