Customer Case Studies

Cazenovia Equipment Company was founded in 1961 and has expanded to over 10 dealership locations since. They use Kenect to send updates and get approvals quickly and efficiently.

Coconut Creek Auto Mall boosted review volume and star ratings across all 3 rooftops with Kenect, while streamlining feedback to resolve issues more efficiently.

Topper’s RV is one of the largest RV dealerships in Texas. They say their customers simply won’t pick up the phone anymore, but they will text.

Gowanda Harley Davidson strives to continue their excellent customer service and are able to do that so much more with Kenect! With Kenect, they were able to save hours per day by cutting down on calls.

North Park Subaru used Kenect's Voice AI platform to recover lost service revenue during COVID—generating over $50K in 30 days through automated recall outreach and smart, AI-driven campaign management.

Longview Lawn and Garden is one of the most successful outdoor power equipment dealers in Texas. They use Text-to-Pay to collect over $100,000 in 2023.

West Central Equipment has 5 locations serving 3 different states. They recently started using Kenect’s Pay-Over-Time feature. Customers love it.

Koeppel Mazda transformed its CSI performance and rose to a Top 3 regional ranking using Kenect’s real-time customer feedback tools and proactive service engagement strategy.