Voice AI for Dealerships

Revolutionize the customer experience at your dealership to enable the entire service department to serve more customers and maximize every opportunity.

Texting that drives dealership growth.

Your customers are already texting. Stop playing phone tag and meet them where they are. Kenect centralizes every conversation into one platform—from payment requests and website chat management to review requests—turning your communication into an engine for retention and sales.

Drive revenue

Capture Every Opportunity

Your service department can text updates, pictures, questions and get answers in real-time. Your sales team can send pictures, video-walkarounds and price updates. This changes the way dealerships–of any shape and size–communicate with customers.

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Save time

Texting Inbox

Bring all your communications into one centralized platform. Respond faster, save time, and eliminate communication gaps.

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Social media

Facebook, Instagram, and Texts

Meet your customers where they are on social media and turn those interactions into booked appointments.

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Fully integrated texting with the DMS

Reliability is a competitive advantage. Kenect performs consistently, integrating with your systems to provide a stable, seamless experience.

Automated texting triggers

Automated texting triggers

Convert processes that once took days into simple, automated workflows.

Calendar sync

Calendar sync

Save time by automating scheduled messages. Automatically send appointment reminders, status updates, review requests, and CSI surveys.

Send important information

Send important information

Bridge the gap between sales and service with consistent, reliable communication.

Real Results: Grow with Texting

See the outcomes that matter.

260%+

in leads from your website.

98%

of text messages are read nearly instantly.

84%

decrease in voicemails.

10

minutes saved per customer interaction.

What Voice AI Can Do for Your Dealership

From responding to customers to scheduling appointments, Kenect’s Voice AI is your always-on real-time assistant that helps you build a more reputable, scalable, and profitable dealership.

AI Service Assistant

AI Service Assistant

Interact with customers at scale with artificial intelligence to automate appointment scheduling, inquiry responses, and help improve customer satisfaction and drive revenue.

Route Calls Based on Customer Needs

Route Calls Based on Customer Needs

Route repair, maintenance, and warranty work intelligently based on appointments, open ROs, and status as new or existing customers.

AI-Powered Appointment Scheduling

AI-Powered Appointment Scheduling

Harness Voice AI to set appointments and push them to the DMS calendar to keep service bays full and accelerate revenue for the dealership.

Real Results: Save Time and Increase Revenue

Speed up your service department and delight your customers.

20%

of calls handled without human intervention

1 hr

saved per day by Service Writers

24/7

calls answered day and night, weekends and holidays

23%

increase in service revenue

“We are leading our district in completed recalls and it is all because of Kenect.”
Lou Gatti
Service Director - North Park Subaru