Text Messaging and Reputation Management for Marine Dealers
Kenect provides text messaging, text-to-pay, review generation, and reputation management solutions for marine dealers. Kenect is the customer engagement platform for the marine industry.
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The Impact of Kenect in Marine Dealerships
Boat dealers use Kenect to text their customers, promote new inventory or specials, streamline their service department, and even collect payments via text.
The Benefits of Kenect for Marine Dealers
Marine dealers need a way to have visibility into employee-customer interactions. Customers want faster interactions, and more answers to their questions more quickly. Texting can do it. That’s why thousands of marine dealers use Kenect.
Streamline and Speed Up Your Service Department
Nothing frustrates boat owners more than long repair times, not getting updates from the dealership, and poor communication. You can solve all of that with texting: written updates, fast updates that customers will read.
Your customers will love texting and your service team will too.
Reputation Management Platform for Marine Dealers
When we say that Kenect is an end-to-end reputation management platform, we mean it. Marine dealers double or triple reviews in the first 90 days. They can also automate review requests with DMS triggers, reply to reviews in the Kenect platform, and even work with our Managed Reputation team to dispute negative reviews.
Text Photos, Videos, PDFs and Price Quotes
Nothing is more frustrating for your team or your customers than phone tag in service, parts, or sales. End that now. Text customers directly from your business number. And even send large broadcast messages to hundreds of customers at once.
Texts are read 98% of the time and turn 20 minute phone calls into 30 second text conversations.
“If you’re not using Kenect, you need to! Businesses that aren’t signed up for Kenect need to sign up today. It will transform your business as a whole.”
Features Marine Dealers Use
Thousands of marine dealers across North America use Kenect every day. From large multi-location groups to small, 1-location family businesses, Kenect is built for marine dealerships by former marine dealers.
WebChat
Add the ‘Text Us’ widget to your website. Marine dealers say most of their leads come from texting. Game-changer.
Text-to-Pay
Marine dealers are collecting payments via Kenect texting in their service and parts departments. Some dealers are collecting 80%+ of their payments via text.
Review Gathering
Triple the number of reviews you get right now. Automate review requests based on DMS or CRM triggers, send mass review texts, increase your star ratings and see reviews grow.
Update Customers via Text
Text customers using your main business phone number. Stop the phone tag. Text when a unit is ready, when a part has arrived, or to provide an update.
Broadcast Messaging
Create and send text messages to hundreds of customers at a time. Automate and personalize messages to save you time and get a 98% open rate.
Text in Your Sales Department
Marine dealer data shows that sales reps using Kenect sell more than those that don’t, and sell more units more quickly.
See How Kenect can Help your Marine Dealership
Stop wasting time calling customers, playing phone tag, and getting negative reviews. Optimize your dealership with Kenect.
