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Powersports

Byron Powersports

Byron Powersports is a one-stop dealership in Georgia for ATVs, motorcycles, tractors, and more. They use Kenect Payments and made over $65,000 in transactions in the first two months of use.

“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”

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Testimonial Name
Testimonial Position
Business
Byron Powersports
Location
Byron, GA
Type
Powersports & AG Dealer
Solutions
Text-to-Pay

Who is Byron Powersports?

Byron Powersports is a one-stop dealership for ATV, UTV, motorcycle/scooter, PWC, tractor, and side x side. The ability to choose from both new and used, plus top brands like Yamaha, Can-Am, and Suzuki have made Byron Powersports a Georgia favorite. With a fully stocked parts department and factory-certified service department, business is booming in Byron.

"To me, Kenect Payments is about increasing customer confidence and empowering your sales people...It's fantastic. I wouldn't want to go back to not having it."

- Aaron Darby, Byron, Finance Manager

Challenge

Byron Powersports had a few key challenges:

  • Needed a more simple, secure payment process for collecting deposits
  • Service tickets were open too long waiting on payments.
  • Employees time was being wasted with voicemails, phone calls, and emails.

Solution

Implementing Text-to-Pay. Through Kenect's platform, employees can send payment requests to customers via text message which allows customers to make payments in a few simple taps.

Each department at Byron Powersports is now utilizing the Text-to-Pay functionality, which has resolved the challenges they were facing.

Results

What has Kenect helped your business achieve?

After starting Text-to-Pay in 2020, Byron immediately received consistent positive customer feedback on the text payment function.

In addition to the increased customer satisfaction, the employees at Byron saw vast improvement in efficiency and time management as the Text-toPay process hit each department of the dealership.

 $65,000+ text payment transactions in the first two months.

Now safe and secure payments - Employees no longer need to handle credit card information, customer confidence is up.
Saving employee time - With one text, you can say your machine is done, here is what you owe us, click here to pay it.
Cutting down wait time for customers - Text payments eliminated the lines for the customer. All payments can be done via text.
Quickly closing service tickets - No more sending invoices and waiting on checks. A quick text brings quick payment. Close the ticket.
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