Powersports

Byron Powersports

Byron, GA

Byron Powersports is a one-stop dealership in Georgia for ATVs, motorcycles, tractors, and more. They use Kenect Payments and made over $65,000 in transactions in the first two months of use.

Solutions:

Payments

Who is Byron Powersports?Challenge Solutions Results

Who is Byron Powersports?

Byron Powersports is a one-stop dealership for ATV, UTV, motorcycle/scooter, PWC, tractor, and side x side. The ability to choose from both new and used, plus top brands like Yamaha, Can-Am, and Suzuki have made Byron Powersports a Georgia favorite. With a fully stocked parts department and factory-certified service department, business is booming in Byron.

“

To me, Kenect Payments is about increasing customer confidence and empowering your sales people...It's fantastic. I wouldn't want to go back to not having it.

Aaron Darby

Finance Manager

Byron Powersports

Challenge

Byron Powersports had a few key challenges:

‍

Needed a more simple, secure payment process for collecting deposits
Service tickets were open too long waiting on payments.
Employees time was being wasted with voicemails, phone calls, and emails.

Solution

Implementing Text-to-Pay. Through Kenect's platform, employees can send payment requests to customers via text message which allows customers to make payments in a few simple taps.

‍

Each department at Byron Powersports is now utilizing the Text-to-Pay functionality, which has resolved the challenges they were facing.

“

What has Kenect helped your business achieve?

After starting Text-to-Pay in 2020, Byron immediately received consistent positive customer feedback on the text payment function.

‍

In addition to the increased customer satisfaction, the employees at Byron saw vast improvement in efficiency and time management as the Text-toPay process hit each department of the dealership.

‍

$65,000+ text payment transactions in the first two months.

Quickly closing service tickets - No more sending invoices and waiting on checks. A quick text brings quick payment. Close the ticket.

Cutting down wait time for customers - Text payments eliminated the lines for the customer. All payments can be done via text.

Saving employee time - With one text, you can say your machine is done, here is what you owe us, click here to pay it.

Now safe and secure payments - Employees no longer need to handle credit card information, customer confidence is up.

Ancira CJDR

Ancira Chrysler Jeep Dodge Ram is a trusted, high-volume dealership in San Antonio, TX. They’re known for delivering personalized, friendly service that keeps customers coming back.

Nelson Mazda

Learn how Nelson Mazda uses Kenect to broadcast message to both new and existing customers!

Walt Sweeney Ford

Walt Sweeney Ford reduced abandoned calls from 400–500 per month to zero, improved customer experience, and maintained full-service coverage—even during a two-day closure—using Kenect’s Voice AI.

Coconut Creek Auto Mall

Coconut Creek Auto Mall boosted review volume and star ratings across all 3 rooftops with Kenect, while streamlining feedback to resolve issues more efficiently.

Gowanda Harley-Davidson

Gowanda Harley Davidson strives to continue their excellent customer service and are able to do that so much more with Kenect! With Kenect, they were able to save hours per day by cutting down on calls.

Montgomeryville Cycle Center

Montgomeryville Cycle Center sells BMW motorcycles in the Deleware Valley. Their reviews have tripled since starting with Kenect.

Byron Powersports

Table Of Contents

Who is Byron Powersports?

Challenge

Solution

More Success Stories

Ancira CJDR

Ancira CJDR

Nelson Mazda

Nelson Mazda

Walt Sweeney Ford

Walt Sweeney Ford

Coconut Creek Auto Mall

Coconut Creek Auto Mall

Gowanda Harley-Davidson

Gowanda Harley-Davidson

Montgomeryville Cycle Center

Montgomeryville Cycle Center

See Kenect in Action