Automotive

Carizma Motors

TX, NM

Carizma Motors has locations in Texas and New Mexico. They use texting to generate more Google reviews and as a comprehensive reputation management tool.

Solutions:

Business Texting

Who is Carizma Motors?Challenge Solutions Results

Who is Carizma Motors?

Carizma Motors has proudly served Texas and New Mexico for over a decade in providing reliable transportation to thousands of our fellow friends and neighbors. Their friendly and professional staff can assist in the guaranteed vehicle loan approval process in addition to helping you maintain your vehicle and manage your account.

“

"Kenect has been a huge money saver. We went from having 9-10 phones to zero - all because our account managers can text through the Kenect app."

Jacob Witherspoon

Marketing Director

Challenge

Carizma Motors had challenges:

‍

Each account manager had a phone which became expensive
Customers would have to text with a bot/in a chat room if it was after hours
Each employee had a different phone number so it was hard to keep track of customer communication

Solution

How Kenect Solved these Issues:

‍

With Kenect, account managers could use their personal cell phones and text from the Kenect app
With Kenect, customers no longer had to wait in a chat room or talk to a bot - no matter what time of day
With Kenect, customers only text to one phone number and it was much easier to keep track of communication within the app

“

What has Kenect helped your business achieve?

"Before Kenect, each account manager had a company phone, which was expensive. Now, each employee just uses the app to text customers which significantly cut costs and made us more organized."

Customers are able to talk to a real human and not a bot

Went from 9-10 phones to none with the Kenect app

Saved tons of money by consolidating number of employee phones

Customers find texting easier to use than phone calls or email

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Longview Lawn and Garden is one of the most successful outdoor power equipment dealers in Texas. They use Text-to-Pay to collect over $100,000 in 2023.

Austin Subaru

Austin Subaru is a top dealership in Austin, Texas, servicing 100+ cars daily. They use Kenect AI to boost retention, streamline service outreach and unlock new revenue opportunities.

Leppo Rents

Leppo rents takes advantage of the Bobcat co-op to use Kenect. Customers get updates from Leppo Rents immediately via text. Those updates used to take a day of phone tag.

Tulsa New Holland

Tulsa New Holland used Kenect to streamline communication, increase reviews, and boost efficiency with real-time texting and video chat.

Carizma Motors

Table Of Contents

Who is Carizma Motors?

Challenge

Solution

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Cole Harley-Davidson®

Cole Harley-Davidson®

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