Carizma Motors
Carizma Motors has locations in Texas and New Mexico. They use texting to generate more Google reviews and as a comprehensive reputation management tool.
“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”
Carizma Motors
TX, NM
Car Dealership
Business Texting
Table Of Contents
Who is Carizma Motors?
"Kenect has been a huge money saver. We went from having 9-10 phones to zero - all because our account managers can text through the Kenect app."
- Jacob Witherspoon, Marketing Director
Challenge
Carizma Motors had challenges:
- Each account manager had a phone which became expensive
- Customers would have to text with a bot/in a chat room if it was after hours
- Each employee had a different phone number so it was hard to keep track of customer communication
Solution
How Kenect Solved these Issues:
- With Kenect, account managers could use their personal cell phones and text from the Kenect app
- With Kenect, customers no longer had to wait in a chat room or talk to a bot - no matter what time of day
- With Kenect, customers only text to one phone number and it was much easier to keep track of communication within the app
Results
What has Kenect helped your business achieve?
"Before Kenect, each account manager had a company phone, which was expensive. Now, each employee just uses the app to text customers which significantly cut costs and made us more organized."
- Jacob Witherspoon
The Most Robust Reputation Management Platform for Dealerships.
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