Cole Harley-Davidson improved communication across every department by using Kenect for texting, payments, and promotions. With over 65,000 texts sent and $439K collected via Text-to-Pay, the dealership streamlined operations and boosted customer engagement.
Kenect has absolutely changed the way we've done business in every department in a very positive way!
Before Kenect, Cole HD faced major communication roadblocks:
These limitations led to missed opportunities, slower response times, and a disjointed customer experience.
Kenect transformed communication across all departments at Cole Harley-Davidson:
Kenect Is Helpful In Every Department
It’s been awesome having a single point of contact instead of a call center for any questions we have.
We use Kenect in the sales process, for lead development, appointment confirmations, service updates, and payment. It’s made our business run much more efficiently.
Action Powersports is the go-to dealership in the Tulsa area. With Kenect, they more than DOUBLED their online reviews and increased web leads to boost sales.
Action Powersports is the go-to dealership in the Tulsa area. With Kenect, they more than DOUBLED their online reviews and increased web leads to boost sales.
SWS Marine Group has locations throughout Canada. They received 198 text leads in just the last 6 months. Emails went to junk. Text messages get opened and read.
SWS Marine Group has locations throughout Canada. They received 198 text leads in just the last 6 months. Emails went to junk. Text messages get opened and read.
Johnson City Kubota and Equipment serves farmers in Tennessee. They use Kenect to text their customers, generate reviews, and send broadcast messages. Kenect saves them 2-3 hours per employee per day. And produces 10 reviews each month.
Johnson City Kubota and Equipment serves farmers in Tennessee. They use Kenect to text their customers, generate reviews, and send broadcast messages. Kenect saves them 2-3 hours per employee per day. And produces 10 reviews each month.
Carizma Motors has locations in Texas and New Mexico. They use texting to generate more Google reviews and as a comprehensive reputation management tool.
Carizma Motors has locations in Texas and New Mexico. They use texting to generate more Google reviews and as a comprehensive reputation management tool.
West Central Equipment has 5 locations serving 3 different states. They recently started using Kenect’s Pay-Over-Time feature. Customers love it.
West Central Equipment has 5 locations serving 3 different states. They recently started using Kenect’s Pay-Over-Time feature. Customers love it.
North Knox CDJR is the largest dealer in East Tennessee. They are using webchat to send pictures and videos to customers to update them on the progress in their service department.
North Knox CDJR is the largest dealer in East Tennessee. They are using webchat to send pictures and videos to customers to update them on the progress in their service department.
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