Delta Power Equipment
Delta Power Equipment is a full service Case IH and New Holland dealer with multiple locations. They sent over 5.400 texts in their first month of using Kenect.
“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”
Delta Power Equipment
Ontario
Equipment Dealer
Business Texting, Leads, Payments
Table Of Contents
Who is Delta Power Equipment?
"Since we've had Kenect it's given us an opportunity to provide a new level of service for our customers that our competition in the area just doesn't have. Kenect gives us a huge advantage that has brought more sales to the business."
- Ryan Gates, Complex Parts Manager
Challenge
Delta Power Equipment had challenges:
- Staying in contact with customers efficiently and keeping track of leads
- Many employees were giving out their personal cell number and getting calls at all hours
- Phone calls were taking too long to schedule service and part replacements
Solution
How Kenect Solved these Issues:
- Kenect helps keep track of leads and efficiently communicate with customers
- With Kenect, employees can just login through the app to text customers instead of using their personal phone number
- A 20 minute phone call can be turned into 4 quick texts saving employees tons of time!
Results
How Did You Adopt Kenect Into All 15 Locations So Quickly?
"We planned on integrating Kenect super slowly actually. We were going to start with just one store and slowly push it out to other locations. Within a week of using it at one location, we realized how simple and helpful the platform was that we decided to roll it out to all locations ASAP! It has been so successful and easy to adopt into all of our locations."
-Ryan Gates, Complex Parts Manager
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