< Back to All Success Stories
Equipment

Johnson City Kubota & Equipment

Johnson City, TN

Johnson City Kubota and Equipment serves farmers in Tennessee. They use Kenect to text their customers, generate reviews, and send broadcast messages. Kenect saves them 2-3 hours per employee per day. And produces 10 reviews each month.

Solutions:
Business Texting
Online Reviews
Web Leads
Payments
Broadcast Messaging

Who is Johnson City Kubota and Equipment?

Johnson City Kubota and Equipment was founded by farmers for farmers. The team at Johnson City Kubota has over 40 years of experience working with and repairing Kubota machines. They've seen the Kubota offering grow from the very first sub-compact tractors to newer products including farm tractors, RTVs, mowers, and hay equipment. They stand ready to help you find the right machine for the work you do.

Kenect's broadcast messaging has been great for business. We send service and parts updates as well as alerts such as open house invites, announcements, and special offers. Our leads have definitely increased from broadcast messaging.

Jessica Landini
Advertising and Marketing Manager

Challenge

Johnson City Kubota had challenges:

  • Staying in contact with customers efficiently
  • Sending out mass messaging to customers for important alerts
  • Keeping track of new leads

Solution

How Kenect Solved these Issues:

  • With Kenect, employees can easily stay in contact with customers via texting any time of the day
  • Kenect implemented broadcast messaging so they could alert all customers at once with important updates
  • With Kenect, leads all go into the same platform so they can be streamlined to the correct employee

How has Kenect helped your business?

From broadcast messaging to payments to review requests, Kenect has transformed our business for the better. Our customers prefer texting, and it's so much more efficient for our employees.

Saving 2-3 hours per employee per day
Broadcast messaging has increased leads and has helped communicate important alerts to customers
10+ Google Reviews since starting with Kenect
"Our customers definitely prefer texting, it's the favorable way to communicate"

See Kenect in Action

Kenect is the leading AI for Dealerships. Find out why hundreds of dealerships are turning to Kenect for automation tools.