Equipment

National Trailer Source

TX, OK, FL, KS, AR & AZ

National Trailer Source takes advantage of Kenect's many integrations and uses them to help gather reviews, keep track of leads, and more! They say Kenect saves them an average of 6-8 hours per day.

Solutions:

Business Texting

Payments

Web Leads

Online Reviews

Who is National Trailer Source?Challenge Solutions Results

Who is National Trailer Source?

National Trailer Source combines the best of the best in the equestrian and livestock trailer world --NRS Trailers, the Decatur, Texas-based chain run by Managing Partner Mike Henderson, and attached to the booming National Roper's Supply brand founded and owned by David Isham, with P&P Trailer Sales, a powerhouse in the trailer and RV world, founded and managed by former NFR qualifier Bubba Paschal, and based outside Houston, Texas. Each retain their own brand identity and staff, but operate together as National Trailer Source.

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Before Kenect, we used other texting services but not to their full potential. We've found Kenect to be simpler and cheaper to it's competitors and it is vital to every single department in our business!

Jaime Yandell

Sales Manager

National Trailer Source

Challenge

National Trailer Source had challenges:

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Other texting services were expensive and hard to use
Had long wait times to answer leads, didn't have a great way to follow up with leads
Response time was slow with phone calls and emails, weren't closing deals as fast as they would have liked

Solution

How Kenect solved these issues:

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Kenect is easier to use and more cost effective than other text messaging services
Kenect has tripled the amount of leads and helps thesales team follow up much more efficiently
With Kenect, response time is much quicker and National Trailer Source says it saves them an average of 6-8 hours per day!

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Kenect Has The Right Integrations

"We love that Kenect integrates with DMS Motility. It helps with gathering reviews, keeping track of leads, and integrates into the CRM we were already using. With new customers, it automatically adds them into our system so we can follow up with that lead and close the deal."

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Your Sales Process Needs Kenect

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"We've established various teams to work within Kenect so we can have the smoothest sales process possible. We even send out direct links to our credit app so people can apply for financing through text! Our entire sales process relies on Kenect - it helps us every step of the way."

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"Having a dedicated CSM has been great. They are always available to help and we love that they really take our feedback into consideration to better the product."

Over 920 leads in just 3 months

Over $500k payments processed during the month of June

Almost 50,000 messages sent 10 months

Belk Ford

Belk Ford scaled from under 200 reviews to over 1,000, improved ratings, and built a consistent review engine with Kenect’s Reputation package.

Watersports Central

Watersports Central has dealerships in Georgia and South Carolina. Since starting with Kenect Google reviews have TRIPLED. And texting is allowing them to save 2-3 hours per employee PER DAY.

Topper's RV

Topper’s RV is one of the largest RV dealerships in Texas. They say their customers simply won’t pick up the phone anymore, but they will text.

S&H Farm Supply

S&H Farm Supply uses Kenect to power 100,000+ customer conversations, collect $120K+ in payments, and drive engagement across every stage of the customer journey.

SWS Marine

SWS Marine Group has locations throughout Canada. They received 198 text leads in just the last 6 months. Emails went to junk. Text messages get opened and read.

PPL Motorhomes

PPL Motorsports sells between 2,000 and 2,500 RV’s each year. They started using Broadcast Messaging and have increased revenue.

National Trailer Source

Table Of Contents

Who is National Trailer Source?

Challenge

Solution

Your Sales Process Needs Kenect

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