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Automotive

Nelson Mazda

Nelson Mazda of Norman sells new and used Mazda vehicles and has been in business since the 1950's. See how they use broadcast messaging to market to new and existing customers!

“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”

Kenect Department Headshot
Testimonial Name
Testimonial Position
Business
Nelson Mazda
Location
Norman, OK
Type
Auto Dealership
Solutions
Business Texting, Webchat Broadcast, Messaging Reviews

Who is Nelson Mazda?

When you’re looking for quality auto maintenance and repairs near Norman, you can always count on the professional technicians in their Mazda service department, where they handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from Nelson Mazda to handle maintenance and repairs on your own! Lots of folks in Norman count on the high-quality vehicles and services found at Nelson Mazda Norman, and they look forward to living up to your reputation every day.

"We use Kenect for everything! From service to parts, to sales, Kenect is a useful tool for our entire dealership."

- Cheyenne Garver, Business Development Manager

Challenge

Nelson Mazda had challenges:

  • Weren’t getting enough leads from the website and needed to drive more traffic
  • Weren’t able to text a large group of people for marketing purposes
  • The sales team was overloaded with leads and didn’t have an efficient way to text them

Solution

How Kenect solved these challenges:

  • Kenect added the “Text Us” widget to the website where leads can easily text in inquiries
  • With Broadcast Messaging, Nelson Mazda can marketing to thousands of people with a simple text
  • Texting is faster and easier for the sales team to follow up with leads and get leads to the correct department

Results

Broadcast Messaging Gives An Advantage

“Kenect’s Broadcast Messaging has been a huge advantage - it has saved us tons of money because it’s typically very expensive on it’s own.

We use Broadcast Messaging primarily for marketing purposes: ads, food drives, car specials, financing specials, to recapture current customers, and more!”

- Cheyenne Garver, Business Development Manager

44,538 texts sent to leads and customers in 2023
Achieved over 1,000 Google Reviews with Kenect
Gathered 1,117 total leads in 12 months!
“We love that Kenect quickly fixes any issues that arise. A huge shoutout to your CX and Development teams, they are great!”
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