< Back to All Success Stories
Automotive

Nelson Mazda

Norman, OK

Nelson Mazda of Norman sells new and used Mazda vehicles and has been in business since the 1950's. See how they use broadcast messaging to market to new and existing customers!

Solutions:
Business Texting
Broadcast Messaging
Online Reviews

Who is Nelson Mazda?

When you’re looking for quality auto maintenance and repairs near Norman, you can always count on the professional technicians in their Mazda service department, where they handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from Nelson Mazda to handle maintenance and repairs on your own! Lots of folks in Norman count on the high-quality vehicles and services found at Nelson Mazda Norman, and they look forward to living up to your reputation every day.

We use Kenect for everything! From service to parts, to sales, Kenect is a useful tool for our entire dealership.

Cheyenne Garver
Business Development Manager

Challenge

Nelson Mazda had challenges:

  • Weren’t getting enough leads from the website and needed to drive more traffic
  • Weren’t able to text a large group of people for marketing purposes
  • The sales team was overloaded with leads and didn’t have an efficient way to text them

Solution

How Kenect solved these challenges:

  • Kenect added the “Text Us” widget to the website where leads can easily text in inquiries
  • With Broadcast Messaging, Nelson Mazda can marketing to thousands of people with a simple text
  • Texting is faster and easier for the sales team to follow up with leads and get leads to the correct department

Broadcast Messaging Gives An Advantage

“Kenect’s Broadcast Messaging has been a huge advantage - it has saved us tons of money because it’s typically very expensive on it’s own.

We use Broadcast Messaging primarily for marketing purposes: ads, food drives, car specials, financing specials, to recapture current customers, and more!”

“We love that Kenect quickly fixes any issues that arise. A huge shoutout to your CX and Development teams, they are great!”
Gathered 1,117 total leads in 12 months!
Achieved over 1,000 Google Reviews with Kenect
44,538 texts sent to leads and customers in 2023

See Kenect in Action

Kenect is the leading AI for Dealerships. Find out why hundreds of dealerships are turning to Kenect for automation tools.