Marine

Watersports Central

GA & SC

Watersports Central has dealerships in Georgia and South Carolina. Since starting with Kenect Google reviews have TRIPLED. And texting is allowing them to save 2-3 hours per employee PER DAY.

Solutions:

Business Texting

Online Reviews

Web Leads

Who is Watersports Central?Challenge Solutions Results

Who is Watersports Central?

Watersports Central has been providing their customers with the best boating experience possible for nearly twenty years – taking customers from having a vision of owning a boat to actually living out that dream. Their philosophy for a successful business is to provide the highest quality products, built by top of the line manufacturers. And they are proud to have the most caring, dedicated and knowledgeable team members, people who take pride in their work every day. Watersports Central is pleased to bring an unprecedented level of service, boating, and water sports expertise to North Georgia and South Carolina.

“

We've had plenty of other offers from competing companies for business texting. We always opt out because Kenect works best for us and actually cares that our business is doing well.

Frank Matcha

Business Development Manager

Challenge

Watersports Central had challenges:

‍

Staying in contact with customers efficiently and keeping track of leads
Only communicated via phone which took 5-15 mins each interaction
Was using another texting service via lightspeed, but customers would ignore because it wasn't their business phone number

Solution

How Kenect Solved these Issues:

‍

Kenect helps keep track of leads and efficiently communicate with customers
Texting is much faster with an average interaction of 3 seconds - so employees can answer on-the-go
With Kenect, we use your main business phone number so customers can trust your texts and will always answer

“

How Has Kenect Helped You Compete With Competitors?

"With Kenect we can avoid frustrated customers by always having quick and efficient communication. We're always on top of our new leads and are able to have ongoing communication with each customer. When we are able to keep our customers informed throughout the purchase or service process quickly, it sets us apart from our competitors."

"Having a dedicated Customer Success Manager has been invaluable."

Saving 2-3 hours per employee per day

Tripled Google Reviews since starting with Kenect

"When it comes to ease of use, Kenect is great. It’s awesome we can go from phone to computer!"

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Watersports Central

Table Of Contents

Who is Watersports Central?

Challenge

Solution

More Success Stories

Longview Lawn and Garden

Longview Lawn and Garden

Delta Power Equipment

Delta Power Equipment

SWS Marine

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Snow's Polaris

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