Watersports Central
Watersports Central has dealerships in Georgia and South Carolina. Since starting with Kenect Google reviews have TRIPLED. And texting is allowing them to save 2-3 hours per employee PER DAY.
“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”
Watersports Central
GA & SC
Marine Dealership
Business Texting, Online Reviews, Web Leads
Table Of Contents
Who is Watersports Central?
"We’ve had plenty of other offers from competing companies for business texting. We always opt out because Kenect works best for us and actually cares that our business is doing well."
- Frank Matcha, Business Development Manager
Challenge
Watersports Central had challenges:
- Staying in contact with customers efficiently and keeping track of leads
- Only communicated via phone which took 5-15 mins each interaction
- Was using another texting service via lightspeed, but customers would ignore because it wasn't their business phone number
Solution
How Kenect Solved these Issues:
- Kenect helps keep track of leads and efficiently communicate with customers
- Texting is much faster with an average interaction of 3 seconds - so employees can answer on-the-go
- With Kenect, we use your main business phone number so customers can trust your texts and will always answer
Results
How Has Kenect Helped You Compete With Competitors?
"With Kenect we can avoid frustrated customers by always having quick and efficient communication. We're always on top of our new leads and are able to have ongoing communication with each customer. When we are able to keep our customers informed throughout the purchase or service process quickly, it sets us apart from our competitors."
The Most Robust Reputation Management Platform for Dealerships.
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