Equipment

Longview Lawn and Garden

Longview, TX

Longview Lawn and Garden is one of the most successful outdoor power equipment dealers in Texas. They use Text-to-Pay to collect over $100,000 in 2023.

Solutions:

Business Texting

Web Leads

Online Reviews

Payments

Broadcast Messaging

Who is Longview Lawn And Garden?Challenge Solutions Results

Who is Longview Lawn And Garden?

Longview Lawn & Garden Equipment was founded in January 1982 with very humble beginnings by K.T Mize. Hard work and personal customer service forced many expansions over the many years.What started out as a hobby has turned into one of the more successful outdoor power equipment dealerships in Texas. With the passing of K.T. in 2008, the dealership continues to move forward with sons Keenan & Corey Mize. They strive to meet expectations with pride and a commitment to service.

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We use Kenect daily for machine pick-ups, parts and service notifications, customer questions, payments, and much more. Our experience with quick links through Kenect has truly elevated the way we communicate with our customers every step of the way.

Dakota Mize

Manager

Longview Lawn and Garden

Challenge

Longview Lawn and Garden had challenges:

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No one was picking up the phone
Voicemails weren’t set up or their inbox was full
Phone calls, emails and direct mail was taking too much time to reach customers - making communication inefficient

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Solution

How Kenect solved these issues:

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Texts are typically answered within 3 seconds - making texting much more efficient than a phone call
Kenect improved communication by allowing the Longview to text their customers with reminders, part updates, payment links, and more
Staff can now focus on important tasks instead of making phone calls since texting is so much quicker

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Website Widget is Key

“We really like Kenect’s website widget tool. People can easily text us questions while checking our site. It helps us get more business because it's faster than email, and we can reply to customers quickly.”

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“We love broadcast messaging - it paid for itself within two months!”

347+ leads through Kenect in 2023

46 reviews generated in 2023

100k+ collected through Text-to-Pay in 2023

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Longview Lawn and Garden

Table Of Contents

Who is Longview Lawn And Garden?

Challenge

Solution

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