Indian Motorcycle Charlotte is consistently ranked one of the top 100 powersports dealers in America. They use Kenect to generate more reviews (200% increase).
Especially in the Service Department, a lot of customers used to call. Now with Kenect, a 30-minute phone call becomes a 2-minute text!
Indian Motorcycle Charlotte initial challenges:
Implemented Kenect platform into each department:
200% increase in Google Reviews
The results were almost immediate at Indian Motorcycle Charlotte. Reviews piled up and text messages replaced emails and phone calls in every department.
Text messaging became an essential part of standard operating procedure and employee efficiency/productivity increased, especially in the Service Department. Kenect further emphasized a focus on customer satisfaction.
Carizma Motors has locations in Texas and New Mexico. They use texting to generate more Google reviews and as a comprehensive reputation management tool.
Carizma Motors has locations in Texas and New Mexico. They use texting to generate more Google reviews and as a comprehensive reputation management tool.
Brown’s Elkader Chevrolet Buick used Kenect to streamline review generation, boost CSI scores, and save valuable staff time with automated reputation management.
Brown’s Elkader Chevrolet Buick used Kenect to streamline review generation, boost CSI scores, and save valuable staff time with automated reputation management.
Action Powersports is the go-to dealership in the Tulsa area. With Kenect, they more than DOUBLED their online reviews and increased web leads to boost sales.
Action Powersports is the go-to dealership in the Tulsa area. With Kenect, they more than DOUBLED their online reviews and increased web leads to boost sales.
Delta Power Equipment is a full service Case IH and New Holland dealer with multiple locations. They sent over 5.400 texts in their first month of using Kenect.
Delta Power Equipment is a full service Case IH and New Holland dealer with multiple locations. They sent over 5.400 texts in their first month of using Kenect.
Belk Ford scaled from under 200 reviews to over 1,000, improved ratings, and built a consistent review engine with Kenect’s Reputation package.
Belk Ford scaled from under 200 reviews to over 1,000, improved ratings, and built a consistent review engine with Kenect’s Reputation package.
Kenect is the leading AI for Dealerships. Find out why hundreds of dealerships are turning to Kenect for automation tools.
